These controversies concerning the relationships among the citizenship pressure, OCBs and CCBs may be due to ways that OCBs are measured. From the literature, OCBs have usually been outlined as spontaneous behaviours and rated by colleagues or leaders (e.g.two). Other-rated measurements are unable to recognize the behavioural motivations fundamental OCBs1,eleven. https://www.youtube.com/shorts/ZsO9iQ1SGS4